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FAQ - Frequently Asked Questions

You will receive your order within 1 - 2 working day(s). But in some cases it takes more time. We will contact you in case of delay etc.

In Kathmandu we deliver ourself except for some cases. Outside Kathmandu, we send via our delivery partners. We will notify you if it's necessary.

In Kathmandu we accept COD and some area outside Kathmandu as well. If COD is not available in your area, we request you to pre pay at least delivery charge during order confirmation.

Yes, you can. In eSewa Wallet mention your Order ID in remarks and send payment to below details:
Mobile Number: 9841669206
Name: N****** Subedi

No. We manually confirm / verify your order. You will get call from us for order confirmation.

Yes. But in some cases the shown stock may not be available due to various reasons. For example, we inspect the product before delivery, if we find any fault/damage/discrepancy during inspection we won't deliver that product.

We will refund within 1-2 business day(s).

Yes. You will be rewarded 100 points if you follow the link and submit review.

You will get cash / recharge after reeaching 1000 points. For more details please visit Refer & Earn.

Last Updated: 2024-03-21